Data quality passion since 2006
At CDQ AG, data quality has been at the forefront since our company was founded in 2006. This is also reflected in the name "CDQ" (Corporate Data Quality). Headquartered in St. Gallen (Switzerland), We enable global companies throughout Europe to achieve their business goals through professional data management. Our solutions are science-based, field-tested, implementation-oriented and sustainably effective.
Our current job offers at a glance!
As member of the CC CDQ research team, you will closely collaborate with Fortune 500 companies and drive the CC CDQ co-innovation activities in one of the following topics:
- Data sharing and platforms in business ecosystems
- Federated data management (data products, data domains, data mesh)
- Data architecture and semantic layer (enterprise knowledge graphs)
- Sustainability / ESG data management and reporting
- analyze the current state of research, the challenges in multinational firms as well as emerging technologies and trends
- develop concepts, methods and tools that advance research and practice
- present and discuss your research with practitioners in the CC CDQ workshops
- contribute to the academic field of information systems by publishing articles in top outlets and presenting at international conferences
- support teaching activities, student projects and Master theses
- a passion for data & analytics and experience in relevant fields, such as business intelligence, machine learning, data architecture, data governance, sustainability and ESG reporting
- interest in understanding multinational corporations, their data & analytics landscape, organization and business processes, IT applications and platforms
- a Master’s degree in Information Systems (IS), Computer Science, Business Administration (with minor in IS or business analytics, or related fields
- excellent analytical and communication skills
- good writing skills and fluency in English; German and/or French are a plus
- internships and/or professional experience in areas related to this position
Informal inquiries and how to apply:
For any inquiry about the PhD positions, please contact Prof. Christine Legner:
christine.legner@unil.ch or +41 21 692 3432.
Applicants should submit their Curriculum Vitae, their university transcripts (bachelor and master level) and an electronic version of a recent research project (e.g. master thesis, scientific publication) by e-mail.
Ob in Deutschland, Österreich, der Schweiz oder einem anderen Land, unsere Mitarbeiter sind über viele europäische Länder verteilt. Trotz unseres Home Office Konzepts bietet unser "virtuelles Unternehmen" ein stark vernetztes Arbeitsumfeld mit tollen Kollegen und einem starken Teamgeist. Wir pflegen einen intensiven Austausch, unterstützen uns gegenseitig und sind so gemeinsam erfolgreich. Darüber hinaus bieten wir einen unbefristeten Arbeitsvertrag, modernste Arbeitsmittel und tolle Teammeetings!
- Als „Team Lead Customer Success Management“ führst Du ein Team von CSMs und stellst die Zielerreichung (Retention, Upselling, Profitabilität) sicher
- Du bist Coach & Sparrings Partner, erkennst Chancen & Risiken, verantwortest Budget & Forecast
- Du arbeitest eng mit Marketing, Vertrieb und Produktmanagement zusammen
- Du bist auch als "Customer Success Manager" tätig und hier der erste Ansprechpartner für Deine Kunden, baust eine langfristige und nachhaltige Beziehung zu Stakeholdern in verschiedenen Fachbereichen auf
- Du demonstrierst den Mehrwert unserer Services, motivierst Deine Kunden zu einer möglichst intensiven Nutzung und sorgst so für eine langfristige Kundenbindung
- Du vereinbarst die Verlängerung bestehender Verträge und identifizierst dabei cross- und upselling Potenziale
- Gemeinsam mit unseren Customer Solution Architects unterstützt Du Deine Kunden bei der Implementierung der Services
- Du hast bereits >7 Jahre Berufserfahrung im Bereich Customer Success Management gesammelt, idealerweise im SaaS-Umfeld
- Du hast Erfahrung in der Betreuung von Stakeholdern größerer Unternehmen, kannst Dich mit ihnen vernetzen und Beziehungen aufbauen und so unsere Kunden steuern.
- Du hast Erfahrung in der Führung remote arbeitender Teams
- Du hast Erfahrung im Projektmanagement und -controlling
- Du verfügst über ausgezeichnete Kommunikationsfähigkeiten (Deutsch und Englisch).
- Du schätzt die Vorteile einer dezentralen Organisation, in der alle Mitarbeiter von zu Hause aus arbeiten. Du wirst ~80% Deiner Aufgaben im Home Office erledigen.
- GREAT TEAM: ein aufgeschlossenes und freundliches Team mit agilen Methoden - as proven by our glassdoor score of 4,6
- WORK FROM ANYWHERE - Virtuelles Setup (Vollzeit-Remote) mit regelmäßigen physischen Team-Events
- GROW WITH US: Vielfältige persönliche Entwicklungsmöglichkeiten
- GREAT PLACE TO WORK: Betriebliche Altersvorsorge, Unfallversicherung und länderspezifische, steueroptimierte Employee Benefits
No matter if Germany, Austria, Switzerland, or another country: Our employees are spread all over Europe. Although we all work in our home offices, our "virtual company" offers a closely connected working environment with great colleagues and a strong team spirit.
We maintain an intensive exchange, support each other and are therefore successful as a team.
- Work where you like it best: At home
- Great flexibility and time management
- Continuing education: CDQ Academy and much more
- High degree of independence and responsibility
- Attractive and challenging work topics
- Lots of freedom, decision-making and co-design opportunities
- For us, the customer is at the focus of our attention
- Exchange and further team development bring us ahead
- We offer flexibility in working place and time
- We act in a spirit of partnership and responsibility
Typically, we use these five steps to quickly get our future employees on board:
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