Spotlight on Customers

CDQ Client Spotlight: Kuehne+Nagel
Effective data cleansing of 4 Mio. global customer records
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Speed
2y to cleanse 80% of data
The first ever global process for cleanup of duplicate customer records included 29 largest countries
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Trust
660,000 duplicates eliminated
equaling 17% of customer records in scope, that used to complicate daily operations and analytics
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Efficiency
Lean review process
for 400 reviewers in various functions of 4 business units of Kuehne+Nagel
Spotlight K+N

In the project, we not only eliminated thousands of duplicates, but developed a sustainable cleansing approach, including global duplicate definitions, a cross-company review process and an innovative review tool

Dr. Andreas Nohn
Senior Data Scientist
CDQ Client Spotlight: Covestro AG
Bank Account validation - from weeks to minutes
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Speed
2 weeks to 1min
CDQ Trust Score reduces lead time for defined Bank Account validations
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Trust
21% Match Rate
with Bank Trust Score >0  (actual transactions)
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Efficiency
8% full automation
8% of all Bank Account Validations can be fulfilled fully automated
Spotlight Covestro

CDQ bank trust score integration to Covestro’s SAP MDG reduces lead time during vendor creations!

Christian Jantzen
Head of Data Management
CDQ Client Spotlight: DOVISTA
More than Business Partner Data - Compliant & efficient Corporate Data Onboarding
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Risk
Regulatory Compliance
Reliably complying to policies and legal demands, EU legislations and Dovistas expectations
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Trust
360° View
on your Business Partner Data, exceeding standard register information
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Speed
28% Reduction
of processing time for business partner creation
Spotlight DOVISTA

We were able to enable a solid, sustain and futureproof solution around our data foundation, processes and sanction compliance by obtaining screening technology, fraud prevention and internal controls

Heidi Sandager Larsen
Data Governance & Compliance Manager
CDQ Client Spotlight: Bayer AG
Effective data improvement for one of Germany's biggest mergers
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Speed
10 weeks
1.3 Mio BP data records from Bayer and Monsanto merged and improved within 10 weeks
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Trust
97%
of duplicates identified correctly
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Efficiency
80,000 less duplicates
Duplicates can slow down decisions and processes
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A merger of this size needed the best data management approach we know. With CDQ, we could deliver faster and better!

Gerhard Gripp
Global Data Lead M&A
CDQ Client Spotlight: Dräger
Boosting Trust and Efficiency
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Trust
98% duplicate free
creation of Sold-To customer master data records and 87%-95% “first time right” data quality in participating countries
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Efficiency
50% time saving
for customer creation across SAP and CRM systems
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A single platform for maintenance, assurance of 1st time right, duplicate avoidance and integration of external data: web-based, easy to use, workflow supported.

Eva Schulze
Director Global Data Management
CDQ Client Spotlight: Bayer AG
More automation leads to less processing time and less workload
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Speed
2 seconds instead of 2 days
Instant risk-based approval instead of 2-day SLA
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Trust
40% automation
of SAP MDG requests with reliable data quality rules
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Efficiency
50% processing time less
Time in SAP MDG reduced from 28 to 14 hours
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How to detect the 80% ‘good’ requests automatically across 150k change request per year? – this was the question driving us.

Extrapolating early numbers, we have an automation rate of ~40% and a workload saving of 25%.

Jens Peter Henriksen
Global Process Owner Master Data

CDQ's strong customer base

BASF logo
Bayer AG Logo
BOSCH logo
Dovista Logo
Dräger logo
Ferring logo
Fresenius Kabi logo
LanXess logo
Evonik logo
Nestlé logo
Novartis logo
Rheinmetall logo
Sartorius logo
Schaeffler logo
Schwarz logo
Siemens logo
Swiss Krono logo
Tetra Pak logo
Unilever logo
Vaillant logo
ZF logo

What customers say about CDQ

Thomas Gutmann

CDQ delivers a data management toolbox for our business partner data. The wide range of use case specific solutions created instant benefits for our internal customers. Together with the innovative CDQ Data Sharing Community we shape the future of interenterprise MDM.

Thomas Gutmann
Business Consulting BI & Data, Schwarz IT
Philippe Baumlin

Sharing proven bank account data saves significant time, compared to contacting the customers/vendors directly to verify new bank accounts. "Data Shareconomy" is an effective approach to unlock this source of trusted information.

Philippe Baumlin
Manager of Global Master Data Strategy, BASF
Thorsten Hähnel

The CDQ Suite completed 93% of 4,000 Japanese customer records that were lacking zip codes by recognizing names and addresses! This saved us three weeks of manual work.

Thorsten Hähnel
Business Process Management – Manager of Data Design, Sartorius Stedim Biotech GmbH
Gerhard Gripp

When Bayer and Monsanto merged in August 2018, we had to consolidate a decade of vendor and customer data from two companies into one database. Both companies were selling to the same customers and we needed to present one face. CDQ helped us with their cloud-based solution in record time. They analyzed over 1.3 million records, suggested quality improvements, pointed out double entries, and ran a series of workshops where we tackled one region after the other. In total, we eliminated over 80 thousand duplicates and improved data quality in over 1 million records in a time span of 10 weeks. A merger of this size needed the best data management approach we know. With CDQ, we could deliver faster and better! We are happy to embark on the next part of our data quality journey with them!

Gerhard Gripp
Global data lead - M&A, Bayer Business Services GmbH
Customer benefits

Success stories of our customers

Read here how our customers have improved the quality of their business partner data, optimized their processes, and reduced costs using our services.

Watch on-demand
Webinar

To meet the changing requirements for a data-driven business partner data management, Evonik developed the vision of a touchless first-time-right data life cycle process by using external and internal data in a smart way. Watch the full success story in our webinar on demand!

Evonik webinar
Watch on-demand
Webinar

During their joint webinar, Stefan Peetz and Thomas Gutmann gave insights how the Schwarz Group was able to successfully centralize its system landscape while sustainably improving business partner data quality.

Webinar: How Schwarz masters data centralization
Read more
Best practice
With the help of CDQ, Bayer was able to automate master data workflows and to manage the trade-offs between data quality, risks and manual efforts in their vendor master data management.
Customer Success Story Bayer
Read more
Blog

In an article published in the specialist magazine „Big Data Insider“, Markus Rahm provides insights into data management at Schaeffler. And how it has evolved with the help of CDQ.

Customer Success Story Schaeffler